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Business Development Officer, Waukesha more...
Location:New Berlin (Waukesha), WI
Company:Associated Bank
First posted:December 10, 2016 (last updated 30+ days ago)
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Equal Opportunity Employer
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: colleaguecare@AssociatedBank.com or call: (800) 878-3282.

Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering requirements. Responsible to report any procedure or process that doesnt meet regulatory requirements including fraud, whether suspected or confirmed, to management. This reporting can be done directly to any member of management, including Human Resources or Corporate Security, or can be reported through Associateds anonymous Ethics Hotline.
Under the direction of the Business Banking Team Leader, develop new business relationships throughout an assigned territory. Primary focus is prospecting new business households to the bank by proactively prospecting in the market. As part of that effort, the Small Business Development Officer works closely with internal partners, civic and social community groups and external centers of influence (COI) to increase Associated's customer base by consultatively selling and implementing a variety of business products (checking, MMAs, business loans, lines of credit, SBA, Merchant Services and payroll products). The Small Business Development Officer will refer all qualified prospects to the appropriate internal business line partner based on the prospect's business attributes. Along with business loans, the Small Business Development Officer will grow deposits and fee income, as well as refer appropriate prospects to merchant services, cash management and other applicable resources within the bank.

Small Business Development Officers are out of the office conducting sales activities a minimum of 80% of their work time.
Responsible for expanding and deepening customer relationships by identifying customers needs comprehensively and matching their needs with selections and resources within the colleagues assigned business line and across all business lines of Associated Bank.

As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and ensure that the customers best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.

 

Responsible for Small Business loan and deposit relationship generation through networking events, civic organizations, community events and working their personal contacts. May also receive referrals from commercial banking partners, branches and other lines of business.
Refer business to Consumer Banking, Commercial Banking, Treasury Management and other business partners as appropriate. This position is responsible for cross-selling all bank services, especially non-borrowing services.
The Small Business Development Officer is to develop business relationships by profiling and analyzing financial data to determine the merits of specific loan requests and recommend structure.
Build and maintain relationships with business line leadership along all business lines within market. Identify customer needs and refer customers to business partners within and across lines of business who can best meet those needs.
Initiate new business opportunities for the bank through the development of new Centers of Influence business contacts to ensure sufficient new loan and deposit volume.
Provide financial advice and counsel to prospective clients regarding trends and conditions of the business environment and general banking trends though bank approved sources, while providing an enhanced client experience.
Participate in community and business functions/groups to ensure a positive image for the bank within the regions marketplace. Establish referral contacts within the community.
Visibly support the goals, sales culture and Vision and Values of Associated Bank. 

Education Level

Required

Bachelor's Degree or equivalent combination of education and experience Business, Finance, or Accounting

 

Experience Level

Required

 

4-7 years Business Banking Experience, Credit Training, Non-borrowing Product Expertise.
*Moderate credit skills
*Strong knowledge of non-borrowing products
*Strong business development experience.
*Typical transaction size (up to $1,000,000)
*Complexity Moderate/Increasing
*Proven track record of success
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