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Location:Chicago, IL
Company:Compass Group USA
First posted:May 17, 2017



Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry's greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one - to continue to rise above the competition in every aspect of our business - from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's our great people providing great service that generates our great results. In turn, it's important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success: 

Job Description: 

Regional Human Resources Business Partner in Chicago, IL

Compass Group, the world's leading contract foodservice company, has a Great Opportunity for growth and continued career development within the Chicago, IL market, supporting the Chartwell's K12 division in multi-state, multi-unit capacity. 

Click here to Learn More about a Career with Chartwells Schools

Want to influence a generation?  How about working in a place where you know you make a difference?  Try one of our 4000 public and private school locations managed by Chartwells School Dining Services.  That's about 1.6 million young students we provide meals and food service for each day.  Eat. Learn. Live exemplifies Chartwells' promise and philosophy that nourishing students is not only our business; it's our commitment to the communities in which we serve.

This position reports directly to the Human Resource Director for the Sector, the Regional HR Business Partner (RHRBP) will provide generalist support to three (3) field Vice Presidents and their teams with emphasis in talent development, training, litigation avoidance, organizational development/design, change management, labor productivity, and new business mobilization.  This position will have a matrix reporting relationship with other key leadership. The RHRBP will serve as the strategic business partner for Vice Presidents and should be the content expert regarding talents strategies, policies & procedures, program implementation, with knowledge of state and local employment legislation.

Responsibilities: The HR team focuses on 5 key pillars (Attract, Retain, Develop, Engage, and Perform).


  • Partners with Talent Acquisition to identify and facilitate to growth/movement of superior talent.
  • Supports and engages associates on Diversity & Inclusion initiatives.
  • Participates in high level interviews for Regional and Operational leadership.


  • Analyzes wage and salary reports and data to determine competitive compensation plans.
  • Assesses and intervenes in ADA/FMLA/WC cases.
  • Conducts climate surveys and exit interviews, as well as reviews Associate and Customer Satisfaction surveys to analyze and monitor levels of associate morale and job satisfaction.
  • Prepares reports and recommends procedures to drive labor efficiency.
  • Plans and conducts new employee orientation to foster positive attitude toward Company goals.


  • Works closely with the Vice presidents and Operational leadership to drive the Sector talent strategies and tactics.
  • Partner with Talent Management and Learning and Development to drive development and performance discussions and robust plans.


  • Uses associate satisfaction survey data to support unit managers in feedback sessions, action planning and follow-up.
  • Consults with internal legal counsel to ensure that policies comply with federal and state law.
  • Investigates and advises management in appropriate resolution of associate relations issues.
  • Participates in Operational Leadership meetings to drive strategic HR initiatives and increase HR visibility, conduct classroom training, and network.
  • Using business analytics to drive change and performance outcomes


  • Leads, coordinates and conducts HR related functions for existing and new payroll transitions/conversions for new account openings.
  • Provides ongoing maintenance and coordination of Benefit Subsidy, Socially Just Wage Increases, and Socially Just Benefit Adjustments.
  • Leads compensation discussions to ensure min, par and max thresholds are applied and HRIS compensation approvals are met.
  • Advises and directs operations business partners regarding EEO opportunities, compensation, and employee benefits.

Essential Skills for Success:

  • Business leader with an expertise in HR.
  • Ability to build rapport quickly up and down the organization and leadership teams.
  • Demonstrable experience in managing HR related projects.
  • Builds credibility and earns the trust of key leadership
  • Strong business acumen - understanding what levers drive results and the Commercial application (e.g. participation and driving the sales process)
  • Coach and influencer
  • Acts with a sense of urgency; willingness to travel; flexible time management skills
  • Balance execution with planning
  • Intellectually curious - continuous improvement mindset, critical thinking
  • Courageous - willing to engage in healthy proactive debates focused on improvement of the function and business.
  • A professional and commercial approach to HR, with the ability to deliver high employee satisfaction, appropriate development and reward for individuals.


  • Bachelor's Degree in Human Resources, Business Management, Hospitality Management/Integration, Statistics, or related degree.
  • MBA, Master's or legal degree preferred.
  • PHR, SHRM-CP, SPHR, or SHRM-SCP desirable.
  • Three (3) - seven (7) years' experience in a multi-site, multi-state environment.
  • Previous operations experience a plus but not necessary.
  • Union experience highly desirable.
  • Must be willing to work the necessary hours and schedule to meet business needs.
  • Must be able to travel up to 50%.
  • Bi-lingual strongly desired    

    Click here to Learn More about the Compass Story


    Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Location: Illinois-Chicago
Activation Date: Tuesday, May 16, 2017
Expiration Date: Thursday, May 17, 2018
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