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Senior Manager Business Process Improvement more...
Location:Basking Ridge, NJ
First posted:February 21, 2017 (last updated 30+ days ago)


The FP&A Organization
At Verizon, we are building a world-class Financial Planning & Analysis (FP&A) organization. We have begun a comprehensive program to streamline processes, enhance systems, realign the organization and add opportunities for personal skill-building and professional growth. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. We want to build leading FP&A practices within Verizon, setting the stage to become the place any FP&A professional wants to work. You can become a catalyst for change.

FP&A Center of Excellence Team
Reshaping the future of FP&A at Verizon, calls for improving our ability to deliver exceptional value to our customers. Being a part of the Center of Excellence (COE) team you will work alongside financial professionals and business leaders, gaining opportunities to grow and develop to build a strong FP&A foundation. You will be involved in, target setting, reporting & analysis, planning and forecasting, and guiding the strategic direction across Verizon. Explore the breadth of opportunities that come with aligning your expertise with the future of superior networks, systems, analytics and video, to improve the way people live work and play.

  • Guide the overall strategic direction of Planning & Forecasting business process and system improvement opportunities, including governance and refinement of FP&A processes, reporting standards, and communication of findings to leadership teams.
  • Represent FP&A interest in governance of master data and metrics.
  • Align business needs with FP&A Planning systems capabilities, define services & customer expectations, and ensure deliveries of services are aligned with those expectations in partnership with Financial Systems Group and Business Unit management teams.
  • Accountable to make the final decisions and recommendations to ensure quality, delivery and documentation of all Business Process & System Improvements deliverables.
  • Responsible for the identification and documentation of business, functional, and data requirements for Planning & Forecasting processes.
  • Adhere to the data and systems governance, data integrity, and data security guidelines.
  • Manage workload capacity and bandwidth of Business Process Improvement Center of Excellence discipline, deploying to ensure the quality and timely delivery of services.
  • Provide accountability and management oversight on training sessions for process and system improvement.
  • Drive implementation of process and systems improvement in coordination with the Financial Services Group (FSG).
  • Responsible to lead the testing of all functional and technical Business FP&A and Center of Excellence requirements for Planning & Forecasting processes and communicates status updates and/or results with the customer(s).
  • Lead post-mortem assessment and sets parameters for monitoring implemented process and system improvements.
  • Manage the employee life cycle processes (Recruiting, Performance, Development, Career and Compensation).
  • Present and communicate to all levels of the business.


Must have:

  • A Bachelor’s degree in Math, Finance, Business, Computer Science, Software Engineering, Management Information Systems, Information Science or equivalent work experience.
  • Six or more years of relevant experience with a strong management background.
  • Experience with Microsoft Office Suite with an emphasis on Access and Excel.
  • Thorough understanding of the Planning processes and experience with driver-based planning models.

Ideally, you’ll also have:

  • A Master's degree in Math, Finance, Business, Computer Science, Software Engineering, Management Information Systems, or Information Science.
  • Experience managing Planning systems (Hyperion Planning preferred); and OLAP (Essbase ASO & BSO preferred) and/or relational database systems.
  • Certifications: Six Sigma, Oracle/Hyperion, CBIP, CBAP and/or PMP certification.
  • Strong communication, customer service, and presentation skills with the proven ability to focus on the details.
  • Demonstrated management skills with the proven ability to lead and motivate a team.
  • Advanced experience and understanding in the design and interaction of business systems, data architecture, data sets, and applications.
  • Experience with business requirements gathering, integrative thinking, process definition, and deployment of business requirements to information systems. Familiarity with SDLC processes.
  • Demonstrated experience in continuous improvement initiatives, root cause analysis, and project management.Knowledge in the usage of OBIEE, Tableau, SQL, and/or similar tools.

Not to boast, but a little bit about us:

Verizon powers America’s fastest and most reliable network. We’re also leading the way in cloud and security solutions, Internet of Things and video entertainment. Technology moves fast and so do we. We believe that bringing great ideas and customer experiences to life should be recognized and rewarded. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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