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Business Continuity Analyst more...
Location:Providence, RI
Company:Blue Cross Blue Shield of Rhode Island
First posted:June 15, 2017

Job Description

Administer the operations and governance model for the BCBSRI corporate business continuity management strategy. Develop and implement plans to achieve effective communication and efficient continuation of business operations in the event of a business interruption. Support testing of business continuity plans and strategies. Manage and support continuity plan maintenance and ensure that controls are in place to capture change. Support incident management in the event of a business interruption by coordinating teams, and communication of business continuity activities as directed by the incident commander.


  • Administer the operations and governance process for the business continuity program.
  • Execute communication plans as directed to support and facilitate efficient continuation of business operations in the event of a business interruption.
  • Evaluate gaps in BCBSRI business continuity, emergency, and disaster recovery plans.
  • Assist business units with analysis of essential, time-sensitive business functions to determine appropriate recovery time periods and necessary resources.
  • Conduct periodic tests of business area plans to audit content, accuracy, completeness. Ensure key business associates are identified and know how to perform their responsibilities in the event of an emergency/business interruption.
  • Coordinate business test results for technology recovery exercises. Collaborate with internal departments to ensure business requirements are developed and testing of business continuity strategies and plans occurs.
  • Assist business units with the training and education of employees on business continuity plans and strategies.
  • Collaborate with internal audit, enterprise risk management, and information technology to assist business units with compliance and business continuity risk mitigation efforts.
  • Perform other duties as assigned.


Minimum Education and Experience:

  • Bachelor's degree in Business, Information Management or related field; or an equivalent combination of education and work experience.
  • Three or more years of experience in business continuity management, information systems support, change management, risk management, or disaster recovery planning.
  • Five or more years of experience with Microsoft Excel and PowerPoint presentations.
  • Experience running training and testing exercises.
  • Three or more years of experience in the health insurance industry.

Preferred Education, Additional Qualifications and Experience :

  • Certifications: Associate Business Continuity Professional, Business Continuity Professional, or Master Business Continuity Professional.
  • Proficiency using SunGard Assurance CM or other Business Continuity Planning Software.
  • Proficiency using SunGard AssuranceNM, Emergency Notification tool.
  • Knowledge of federal, state, local or other applicable regulatory requirements.

Required Knowledge, Skills, and/or Abilities:

  • Business Continuity/Disaster Recovery planning concepts, strategies and methodologies.
  • Understanding of network infrastructures, data management concepts, server and desktop virtualization, IBM server environments, routing protocols, and enterprise backup systems
  • Business process analysis.
  • Strategic and critical thinking skills.
  • Strong analytical skills.
  • Strong business acumen and political savvy.
  • Strong negotiation skills.
  • Strong written and verbal communication skills.
  • Strong problem solving skills.
  • Strong project management skills.
  • Ability to work effectively with a wide variety of people in individual and group settings.
  • Excellent planning and organizing skills, with the ability to prioritize and respond to shifting deadlines.
  • Strong time management skills.
  • Ability to manage diverse and deadline-oriented workflow.

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), diversity and inclusion are central to our core values and strengthen our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity, affirmative action employer. We provide equal opportunities without regard to race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, sex, gender identity or expression, and any other personal attributes protected by federal, state, or local law. For more information about our commitment to diversity and inclusion, please see our Diversity Report at (please use the apply button below) .

The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit (please use the apply button below) to view the "EEO is the Law" poster.

BCBSRI is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation for any part of our application process, please contact us at (see application details) for assistance.

During the application process, please allow a minimum of five business days before you contact our office to inquire about the status of your application. If you have any questions regarding your application or during the process, please contact Human Resources by phone at (see application details) or by email at (see application details) .

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