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Senior Business Analyst - Healthcare - Schaumburg, IL more...
Location:Schaumburg, IL
Company:Optum Technology
First posted:June 17, 2017

Under general supervision, the Senior Business Analyst is responsible for gathering, documenting and maintaining detailed business requirements as part of the system delivery life cycle. As a key member of the enterprise business analysis team you will be asked to use existing department, enterprise and industry standards and processes to elicit and document high quality business requirements. This individual will work as part of cross functional job teams that include business users, IT development teams, quality assurance testing teams and project management to deliver state of the art system solutions and business processes that directly improve the quality of life for our members.

Primary Responsibilities:

Support the business unit officers by acting as a liaison between business unit and IT staff. Facilitate communications and knowledge transfer where required
Lead the analysis and development of business requirements through a variety of techniques and methods, including, but not limited to; interviews, facilitated sessions, prototypes and observation
Conduct current state analysis to gather current functional and non-functional business requirements, constraints and dependencies (i.e., define the "as-is" state)
Document future state business and system needs using appropriate tools/processes (e.g., develop "to-be" process maps and context diagrams)
Recognize opportunities and make recommendations to help business partners work more effectively and efficiently and/or increased quality and reliability
Participate in the prioritization of business requirements throughout the entire project life cycle by working with the business partners and development teams
Enforce the change management process and capture all approved changes to requirements
Participate in the review of quality assurance test plans to validate new processes and systems meet business requirements
Display exceptional attention to detail and deliver consistent quality work product

Serve on projects teams. Contribute to the development of project work plans by estimating work effort for requirements analysis activity and reporting clear and accurate work status

Required Qualifications:

3+ years of business analysis work:

Hands on experience in developing and writing clear business requirements

Successful experience in leading / facilitating requirements elicitation sessions

Experience in process modeling, business value analysis and business process analysis

Strong analytical and problem solving skills

Understands the difference between a business requirement, a functional requirement and a technical solution

Experience following a change management process

Knowledge of SDLC processes, roles, responsibilities and deliverables

Intermediate proficiency with Microsoft Office (Excel, PowerPoint, and Visio)
Preferred Qualifications:

Bachelors degree and / or related functional area or equivalent work experience

1+ years of experience working on healthcare systems (authorizations, membership, referrals, eligibility, provider, etc.) with understanding of medical terminology, PBM or payer concepts

Experience writing uses cases, user stories and acceptance criteria

Experience with external facing applications planning and design

Experience with Waterfall, Agile/Scrum and RUP project delivery methodologies

Able to apply understanding of applicable regulations (e.g., HIPAA, SOX) and UHG policies/standards (e.g., RSA security)

Self-motivated, self-directed, team oriented, responsible, and reliable, with a positive attitude and a proactive style. Must possess the ability to operate in an unstructured and highly variable work environment

Excellent interpersonal, verbal and written communication skills, ability to articulate complex ideas, issues and designs to various levels of personnel, including middle and senior management

Ability to adapt to change, work independently, organize work effectively and take initiative in fast-paced work environment while managing multiple tasks and deliverables simultaneously

Ability to quickly acquire and apply knowledge to negotiation, facilitation and consensus building

Business Analysis certification (i.e. CBAP or PMI PBA)

Experience gathering business requirements as part of a UX design

Experience with requirement writing and repository tools (Raven, Rally, Req Pro, etc.)

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Business Analysis, SDLC, Healthcare Systems, UAT, Waterfall, Agile, RUP, HIPAA, SOX, Schaumburg, IL, Illinois

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